Shell Plc .website

4 Dec 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Awful

Awful. Paying the most premium package for their internet. Which we I use for work and have been cut-off from. Trying to get through them on the phone is impossible over an hour and still can’t get through. This is ridiculous, shell taken all our money but not putting any of it back into customer service – whereas the sales team is really easy to get hold of…

Greed

Absolutely appalling company .if your with them leave as soon as you can making money from people who really can’t afford it .increased my payment twice , to compat government contributions greedy company and the government are doing nothing. Almost 500 in credit but yet they want more .I’m going to cancel my direct debit and pay bill quarterly at least then I’m in control of what I have to work for to give them .1 star because no star is possible read more

REUTERS

Nigeria’s top court allows Shell to appeal order holding back assets sale

12/02/2022 | 12:35pm EST

LAGOS, Dec 2 (Reuters) – Nigeria’s Supreme Court on Friday allowed Shell Plc’s local unit to appeal a ruling that directed the company to pay $1.8 billion compensation over an alleged spill, in a dispute that has held back the company’s sale of its onshore assets.

Shell said in June it would pause the disposal of local assets until the court ruled on an appeal brought by its subsidiary Shell Petroleum Development Company of Nigeria Ltd (SPDC) and partner NNPC Ltd against a lower court judgment. read more

Shater v. Shell Oil Co. A spectacular falling out of corporate spies

By John Donovan: 3 Dec 2022

Shater v. Shell Oil Co

USDC No. 4:20-CV-1465

The above US court case involves many members of Shell Corporate Securities, including the head of Shell Global Security James WD Hall.

Links to the latest court decisions filed on 28 November 2022.

Shater Judgement 28 Nov 2022

(November 28, 2022 MEMORANDUM TO COUNSEL OR PARTIES LISTED BELOW Regarding: Fifth Circuit Statement on Petitions for Rehearing or Rehearing En Banc No. 22-20289 Shater v. Shell Oil Co USDC No. 4:20-CV-1465) read more

Shell Buys Nature Energy in $2 Billion Push Into Biogas

Shell Plc will buy Nature Energy Biogas A/S from hedge fund Davidson Kempner Capital Management for nearly $2 billion as the oil major expands its transition from fossil fuels.

Bloomberg News: William Mathis:

Publishing date: Nov 28, 2022

(Bloomberg) — Shell Plc will buy Nature Energy Biogas A/S from hedge fund Davidson Kempner Capital Management for nearly $2 billion as the oil major expands its transition from fossil fuels.

Biogas is chemically the same as conventional natural gas, but is made from decomposing organic material like agricultural waste. It’s a platform primed for growth, with the US, through the Inflation Reduction Act, and the European Union both identifying the renewable fuel as a way to boost energy supplies and cut emissions in the coming years. read more

Shell to acquire renewable natural gas producer Nature Energy

Nov 28, 2022

Shell Petroleum NV, a wholly owned subsidiary of Shell plc (Shell), has reached an agreement with Davidson Kempner Capital Management LP, Pioneer Point Partners and Sampension to acquire 100% shareholding of Nature Energy Biogas A/S (Nature Energy) for nearly USD $2 billion (€ 1.9 billion). The acquisition will be absorbed within Shell’s current capital range, which remains unchanged.

Based in Denmark, Nature Energy is a producer of Renewable Natural Gas (RNG) from agricultural, industrial, and household wastes. read more

28 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Absolutely abysmal shocking customer…

Absolutely abysmal shocking customer service. They just keep moving the goal post, no response to your complaint. As a vulnerable person they have no concern whatsoever for you. I contacted Shell in June and the complaint is still unresolved. If you try to call them you just wait for hours and get knowhere, waiting to get this complaint resolved and then I can leave this appalling company. All the profits they make but they treat people like animals. read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Chris: Location Hertfordshire: Date 2022-11-15

Comments

Please, everybody, take the time to report this company to the communications ombudsman(I am) They are an utter shambles. I’ve tried contacting them for over 3 weeks now without success. I’m not bothering with them anymore. Leave and go somewhere else. Any other provider has to be better than this shower.

Reviewer Karen: Location Ashford. Kent: Date 2022-11-14 read more

skynews

Shell to review £25bn investment in UK projects after windfall tax extended

The oil giant’s UK chairman tells Sky News the company knows it has to play its part but it wants to know when the levy will be withdrawn.

Monday 21 November 2022 19:53, UK

Shell will review £25bn of investments in British projects after the chancellor extended the windfall tax on energy companies, its UK chairman has told Sky News.

David Bunch said the oil giant would re-examine each of its projects on a “case-by-case basis” after Jeremy Hunt increased the levy on “excess” oil and gas profits from 25% to 35% in last week’s autumn statement. read more

REUTERS

Shell to ‘evaluate’ 25 bln pound British investments after windfall tax

LONDON, Nov 21 (Reuters) – Shell (SHEL.L) said on Monday it will evaluate plans to spend up to 25 billion pounds in Britain over the next decade following the government’s decision to increase a windfall tax on oil and gas producers.

“We’re going to have to evaluate each project on a case by case basis,” said Shell’s UK country chair David Bunch told the Confederation of British Industry’s annual conference in Birmingham. “When you tax more you’re going to have less disposable income in your pocket, less to invest.” read more

The Telegraph

Shell reconsiders £25bn investment in UK energy over windfall tax raid

Levies will force oil giant to ‘rerun the economics’ on future projects, says UK chairman

By Matt Oliver and Szu Ping Chan: 21 November 2022 • 7:03pm

Shell is reviewing plans to invest £25bn in Britain’s energy system after Jeremy Hunt raided the industry for £55bn in windfall taxes.

David Bunch, Shell’s UK chairman, said the expanded levy announced in the Chancellor’s Autumn Statement is forcing the company to re-examine a slew of projects in the pipeline, from North Sea investments to renewable energy schemes. read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Glowingbloke: Location Bury st edmunds, suffolk: Date 2022-11-14

Comments

My internet connection was absolutely appalling, it kept disconnecting from the internet to the point that after *many* phonecalls to Shell they sent out an engineer. The best he could do was to make a second frequency available to connect to and that kept dropping off too! Do *not* go with shell if you want a good internet connection!

Reviewer Michael: Location Southampton: Date 2022-11-13 read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer D Gough: Location Hereford: Date 2022-11-12

Comments

Service drops out all the time. No customer service, almost impossible to make contact…then no help. it was fine with Post Office.

Reviewer V Galyer: Location GRIMSBY: Date 2022-11-12

Comments

My broadband account with the P.O was changed over Shell energy, the contract expired end of July 2022. I could not understand their charges to renew my contract so switched to BT, maybe not the cheapest provider but great service.
I returned the router ( supplied f.o.c by the P.O. )and received confirmation that I had sent them proof of postage. over 3 months later I am still receiving threatening e-mails demanding £35.00 for the router. I have spent hours on the phone and sending e-mails to try and resolve this matter but I am not going to waste any more time trying to reason with this useless bunch of morons, and will try to resolve this matter through the ombudsman. read more

19 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Awful customer service and broadband doesn’t work!

Broadband does not work intermittently.
30 minutes on hold every time I call them to resolve the issue, 30 minutes troubleshooting.
Then I get off the phone and it breaks again.
Customer service is awful, they treat you like an idiot and I cannot find anyone to help. This is a disgrace.

Huge mistake switching broadband to Shell

It appears Shell either has extremely poor or no customer service at all. Recently signed up for broadband which drops out twice daily.
After 1 day I’m still waiting for the call back I was promised and the email I sent has not been replied to.
I never had these problems with EE and will be going back to them asap. I will also be taking my gas and electric to a company that I can trust. Please get in touch Shell as I’d like to say my goodbyes. read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Julie L: Location Newcastle upon Tyne: Date 2022-11-10

Comments

My broadband was transferred from the Post Office to Shell and I can only describe this company as not fit for purpose. Due to the area where I live I can only have the standard package, which was fine when I was with the PO, but not now. The download speed over the last month has averaged at just under 6mbps and the upload 3.5mbps. I cannot watch catch up on the tv without constant buffering, during work meetings I have to turn off my camera, or drop out altogether. I have spent hours trying to get to speak to them on the phone, but no luck, the online chat is not working more often than not. The whole experience is very frustrating. I wouldn’t recommend Shell as a broadband provider to anyone. read more

Would leave zero stars for Shell Broadband if possible

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Taungi: Location Eastbourne: Date 2022-11-09

Comments

The work service I have ever had in my life. I was sent a broadband that didn’t work. I phoned Shell and informed them . I then sent the broadband back and for the last 7 months they’ve been harassing me saying I owe them £350 for a service I never used and a service I sent back. It is now starting to affect my mental. I can’t handle the threats anymore, I have called them to try and resolve the matter but nothing seems to be getting down about it. I would not recommend this company at all. My life has been a living hell read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Michael: Location Southampton: Date 2022-11-08

Comments

Terrible service. Slow internet. Impossible to contact support, very difficult to cancel (even out of contract). Avoid.

Reviewer Ken: Location Stourbridge: Date 2022-11-07

Comments

How on earth this outfit calls itself a utility company is beyond me. Honestly I could write a book! Incompetent doesn’t come close. I would advise everyone to keep well clear of these idiots read more