Trustpilot you are being played just like my 83 year old mum. Shell are leaving generic replies to make it look like they are concerned about complaints being made,and promises of call backs not being made. SHELL I DO NOT WANT ANYMORE GENERIC FEEDBACK THAT FOBS PEOPLE OFF ALL I WANT IS FOR MY MUM TO GET HER £333 THAT YOU HAVE OWED HER FOR MONTHS WHAT THE HELL ARE YOU PLAYING AT? TREATING PENSIONERS LIKE THIS. JUST ANSWER ON HERE WHEN? WHEN ARE YOU GOING TO PAY UP. SHELL YOU ARE DISCUSTING!!!! BY THE WAY I HAVE LEFT MY MUMS ACCOUNT NUMBER WITH THIS REVIEW.read more
Jun 25th, 2022
by John Donovan.
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“Hi Everyone. Shell broadband Etc. I’m not going to repeat what people have been saying about Shell, from my own experience they are the worst company I have ever dealt with.”
25 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Hi Everyone. Shell broadband Etc. I’m not going to repeat what people have been saying about Shell, from my own experience they are the worst company I have ever dealt with. So with that in mind let’s get down to how we can all play our part to bring this company down legally. Money Money Money, they cannot survive without money. Boycott all shell products and services, tell family and friends to do likewise. Get on to social media spread the word. Word and mouth will spread like a forest fire it just needs you to do your bit. Shareholder a perfect storm is coming, will your shares become worthless, should you even be supporting this bad company. The top brass at shell need to know what’s happening, their email address is on the internet fill their inboxes with your truthfully thoughts. The people in the UK deserve better lets get rid of this crap company from our shores.read more
This company has the very worst customer service in the planet.I was without internet for days.I work online and couldn’t work for 3 days and a half. They never sent an engineer. I saw an Openreach vsn, and the guy was good enough to come and check my connection. It was the router. The engineer sent his notes, and Shell should have sent the router. They wouldn’t. It was not the engineer that they sent, although it was an Openreach engineer, who was the only person who knew what SERVICE is. Horrible, unhelpful, terrible company. Good riddance.read more
Jun 23rd, 2022
by John Donovan.
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“Broadband still not working after 6 weeks.”: “Straight away I noticed how slow the speed was and how long it took to connect to sites. Tried to call Shell, but could not get through, tried emails but no reply…”: Absolutely terrible service and bully boy tactics.”: “I would strongly advise people to avoid Shell”
23 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Jun 23rd, 2022
by John Donovan.
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“Seeing how many bad reviews are on here the last few days I can see why. Terrible company…”: “I have never had this type of total disinterest and incompetence before with any company.”
23 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Was switched to shell when previous company went bust. shell by far are the worst company I have ever delt with. 2 visits to fit a smart meter. Sending me a letter saying they have to increase my direct debit to over £400 a month way UNDER my usage.as I will not pay a ridiculous amount each month I cancelled the direct debit and simply pay each month for actual energy used not a penny more not a penny left. Shell have marked my credit file a month in arrears.but not updated it for over 3 months. Customer service is awful they simply too big to care as soon as I am able to switch I will be leaving my money be better spent elsewhereread more
The prize for “MOST USELESS COMPANY ON THE PLANET” goes to ……. SHELL ENERGY
– Incorrect invoices – Backdated price increases – Customer Service who ignore communications – Refusal to provide full details of the tariff I was on – An IT system which could not correctly download any bills – An IT system which will not allow me to enter meter readings. – An IT system with insecure login – Payments listed on my account but not credited to my account.read more
Jun 21st, 2022
by John Donovan.
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REUTERS
Shell says its Nigeria asset sale not affected by court ruling
ABUJA, June 21 (Reuters) – Shell Plc (SHEL.L) has said its planned sale of onshore assets in Nigeria will go ahead and was not affected by a Supreme Court ruling in a case in which a Niger Delta community is seeking compensation for a 2019 oil spill.
Bamidele Odugbesan, spokesman for Shell in Nigeria, said the June 16 Supreme Court ruling was in response to an appeal launched by Shell against a contempt ruling linked to the dispute with the Niger Delta community.
The lawyer for the community said the ruling, which was made public on Monday, barred Shell from disposing its assets as ordered by a lower court in March.
“The Supreme Court ruling on 16 June was with respect to the contempt proceedings and not related to (the) onshore portfolio review,” Odugbesan said.
Shell has invited bids for its onshore assets. Odugbesan did not say how many bids had been received.
Eighty-eight communities in Rivers state were awarded $1.95 billion compensation for an oil spill they blamed on Shell and which damaged their farms and waterways. Shell denies causing the spill. read moreread more
Jun 20th, 2022
by John Donovan.
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“I must warn potential customers not to sign up with Shell Energy who have the worst customer service that I have ever encountered ( or even thought possible)”
21 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
After they wanted to increase my monthly payment from £31 to £43 I decided to finish I was ask to return my Router in the pre payed bag at the post office & I got a recipe with a tracking number & a few days later it was delivered. But I received 2 emails saying I hadn’t returned it, I said you are wrong & gave them the tracking number & it’s taken 2 weeks to admit I was right. I did stop my direct debit otherwise they would have taken £30. I’m now with NOW TV at £21 a month & twice the Broadland speed.read more
Excellent “non” service from Shell Energy.Have been trying customer number all day to speak to their broadband section. I keep on getting “due to unforeseen circumstances “ messages advising us to phone later. This is not acceptable trying to deal with a company that doesn’t have a contingency plan set up. Poor show and cheerio as I will be voting with my feet.read more
Worse mistake was to take on Shell broadband. They are rip off company. You are given a service blindly. You have a 2 week “cooling off” period but thats BEFORE u have a service. This should go against consumer rights. Stuck with a company i do not want otherwise its £300 to cancel. What a p@ss take. I WOULD NOT RECOMMEND SHELL BROADBAND IN ANY WAY OR SHAPE! stinging me for £35 for a router they did not clearly state needed to be returned. 3 phone calls later and they still charging me. Its a mickey mouse company whose logo is ” rip as many people off as possible. Steal their money and make it impossible for ppl to cancel. Charlatans, daylight robbery. It may be a cheaper provider but this is the reason why. I agreed 21.99 only to find they are charging me 23.99. Another compliant still no feedback. DO NOT TAKE ON SHELL BROADBAND.read more
Jun 16th, 2022
by John Donovan.
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“Snail’s pace download speed of Shell Broadband”
Shell Energy Broadband Reviews recently posted on broadband.co.uk
Reviewer Dave: Location Staffordshire: Date 2022-06-13
Comments
Have a line fault Shell aranged for Openreach to contact me when they are coming, waited three days but no call from anyone. Have tried to phone Shell six times. waited at least 30 minutes to 45 minutes not answered. fed up with this so called caring company, off back to another provider
Reviewer Shahin Hussain: Location Rochester: Date 2022-06-13read more
Aloof and callous. Truly a faceless organisation. Deliberately falsified billing information: Shell Enery intentionally perverted submitted & photographed meter reading for 1st June – falsely and covertly substantially increased the meter read.read more
I find it ironic that Shell Energy has branched into telecoms as they are utterly hopeless in terms of communication. Long waiting times on the phone (30+ minutes is not unusual), listening to elevator music and some chap telling you how important your call is and that someone will be with you soon (I would like to know SE’s definitions of important and soon); e-mails that go unanswered apart from an automated response: a webchat facility which is not available at 11.30 am (too early? too late?); an over-reliance on Facebook and Twitter which is absolutely no use to someone with no broadband or someone who is not interested in social media; letters which take 10-14 days to arrive based on the date at the top of the letter (snail mail?). Communication is definitely NOT SE’s forte.read more
LONDON, June 14 (Reuters) – JPMorgan Chase (JPM.N) has won a London High Court battle against Nigeria, which was seeking $1.7 billion in damages over the U.S. bank’s role in a disputed 2011 oilfield deal.
JPMorgan said the judgment reflected its commitment to acting with high professional standards everywhere it operates, while Nigeria said it was disappointed and would review the judgment carefully before considering its next steps.read more
Jun 13th, 2022
by John Donovan.
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“What a terrible company… You cannot get anyone at this company to speak to you I have emailed and filled in forms on their website and no reply!”: “will never touch this sh*tb*g company for anything ever again.”
13 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
What a terrible company – I was forced to use them when Pure Planet went bust. You cannot get anyone at this company to speak to you I have emailed and filled in forms on their website and no reply!They have taken more than double the PP monthly charge and I cannot get anyone to contact me to resolve this and y other queries. Avoid if you can. I’m taking my complaint to the ombudman’s office.read more
Shell is running its $23 billion Prelude floating LNG plant with critical positions filled by crew who are not fully qualified, and more than 200 safety alarms out of action, ahead of industrial action due to start on Friday.
Gas exports recommenced from the world’s largest floating vessel just two months ago after it was shut down for four months following a complete power failure in December that the offshore safety regulator said could have led to a “catastrophic failure”.read more
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
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See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
28 June 2022
“Hi Everyone. Shell broadband Etc. I’m not going to repeat what people have been saying about Shell, from my own experience they are the worst company I have ever dealt with.”
25 June 2022
The prize for “MOST USELESS COMPANY ON THE PLANET”
REUTERS
REUTERS
WAtoday
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
