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Shell Plc CEO Ben van Beurden frankly admits that all is not well at Shell Energy

By John Donovan: Tuesday 23 May 2022

During the Q&A session at the Shell Plc Annual General Meeting held today in London, a shareholder drew attention to a survey of UK energy companies, the findings of which reflected badly on Shell. 

Shell Energy ranked as one of the worst companies in terms of *customer satisfaction

Shell Plc Chief Executive Officer Ben van Beurden frankly admitted that all is not well at Shell Energy and pledged that remedial action will be taken.

The shellenergy.website publishes related verifiable Trustpilot reviews of Shell Energy on a regular basis.  read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Plc Chairman Sir Andrew Mackenzie calls in police to quell shareholder rebellion at AGM 

24 May 2022: 10.22

Shell Plc Chairman Sir Andrew Mackenzie calls in the police to quell shareholder rebellion at AGM 

Sir Andrew asks the police to “come in and settle the meeting down so we can continue with proceedings.” 

In the meantime, the meeting is halted. 

Protestors chant that “SHELL MUST FALL” 

THE MEETING OFFICIALLY PAUSED AT 10.35 am. 

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Climate Case to Return to Focus at Annual Shareholder Meeting

Bloomberg

Shell Climate Case to Return to Focus at Annual Shareholder Meeting

Laura HurstBloomberg News

(Bloomberg) — Climate issues are set to take center stage at Shell Plc’s annual general meeting on Tuesday, with a key group saying the energy giant isn’t abiding by a landmark court order requiring it to cut emissions by 45% by 2030.  

Milieudefensie, the Dutch arm of Friends of the Earth, says Shell’s plans around customer-related emissions — which make up the bulk of its pollution — aren’t in line with last year’s judgment. The group originally brought the case against the company.

“The judge’s verdict is clear and necessary: Shell must stop causing dangerous climate change,” said campaign spokesperson Nine de Pater, who plans to attend the meeting in London as a proxy shareholder.  read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell consultant quits, accusing firm of ‘extreme harms’ to environment

The Guardian

Shell consultant quits, accusing firm of ‘extreme harms’ to environment

Alex Lawson Energy correspondent: Mon 23 May 2022 13.09 BST

A senior safety consultant has quit working with Shell after 11 years, accusing the fossil fuel producer in a bombshell public video of causing “extreme harms” to the environment.

Caroline Dennett claimed Shell had a “disregard for climate change risks” and urged others in the oil and gas industry to “walk away while there’s still time”. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

SHELL URGED TO DROP APPEAL AGAINST ORDER TO SLASH EMISSIONS

FT

Odey urges Shell to drop appeal against order to slash emissions

 in London

Odey Asset Management has called on Shell to drop its appeal against a landmark Dutch court ruling targeting its climate strategy and instead to fund an independent body to audit the emissions of every oil and gas company. Fund manager Henry Steel, who wrote the letter, told the Financial Times that Shell was “sending the wrong signals” by appealing against last year’s Dutch ruling ordering the oil major to cut its emissions by 45 per cent by 2030. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Climate-focused Dutch funds to take lead on Shell investor engagement

Reuters

Climate-focused Dutch funds to take lead on Shell investor engagement

By  and : MAY 19, 2022

LONDON, May 19 (Reuters) – Two climate-focused Dutch pension fund managers have been named to lead climate negotiations with Shell (SHEL.L) on behalf of a major group of investors that helped shape the energy company’s drive to cut greenhouse gas emissions.

MN and PGGM will officially take the role on behalf of the Climate Action 100+ (CA100+) investor group comprising $68 trillion in assets following Shell’s annual general meeting on May 24, MN said on Thursday. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell PLC trying to hoodwink/extract additional profit from elderly bereaved customers?

“Utterly shocking customer care. 55 minutes on hold then silence, cut off. Charge 3 times what BT do and prey on vulnerable pensioners.”: “customer service received from them, was charged for 3 months broadband even though i had switched supplier, takes 3-4 hours to get an agent online…”

13 MAY 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Utterly shocking customer care

Utterly shocking customer care. 55 minutes on hold then silence, cut off. Charge 3 times what BT do and prey on vulnerable pensioners. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Wall Street activist Dan Loeb says Shell risks becoming ‘tarnished’ unless it heeds his break-up call

Evening Standard

Wall Street activist Dan Loeb says Shell risks becoming ‘tarnished’ unless it heeds his break-up call

Loeb’s Third Point Investors has been pushing for a break-up of Shell, calling its current business ‘confusing and unmanageable’

By Oscar Williams-Grut City Editor @OscarWGrut: 9 May 2022

The Wall Street activist pushing for a break-up of Shell has raised his stake in the business and said the oil giant risks becoming a “tarnished legacy brand” without reform. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Live Chat should be called Dead Chat at Shell Energy Disgusting Customer Service

4 May 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

AVOID

Have been trying to contact these for days, no-one answers phone or replies to emails, and live chat should be called dead chat, disgusting customer service

Awful service terrible I recently have…

Awful service terrible I recently have come over from the post office and everyone I call I am on hold for around 40 minutes to 1 hour absolutely disgraceful And the people there are rude and abrupt avoid shell energy !! read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Chimpanzees could do a better job than Shell Broadband Customer Services

04 MAY 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Once again tried to phone Shell Energy…

Once again tried to phone Shell Energy on numerous times, still won’t answer my phone, emailed me again about my complaint to phone them still waiting, incompetent bunch of stupid morons, chimpanzees could do a better job, never go near shell Broadband customer services stinks.

was switched from post office broadband…

was switched from post office broadband to shell when they took it over and my contract end is going up £13 a month for the same broadband I had before! I also was told the next bill would be for 3 months and would be taken by DD. Not only that I have tried numerous times on the shell web site to get chat and they told me just call customer service. Have tried and all I listen to is music for over 50 minutes so gave up. Impossible to speak to a live person. TERRIBLE AVOID AT ALL COSTS read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy under investigation for not informing broadband customers their contract was ending

Daily Record

Shell Energy under investigation for not informing broadband customers their contract was ending

The energy company alerted Ofcom to problems in how it communicated with customers last week.

By Linda Howard: Money and Consumer Writer, 2 MAY 2022

Shell Energy is being investigated by the communications regulator for not telling customers that their broadband contracts were coming to an end.

Ofcom opened an investigation into whether the energy giant complied with its rules on communications with customers on Friday after Shell Energy contacted them about potential problems. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Friends of the Earth warns Shell directors they face personal liability if energy firm doesn’t clean up its act

Daily Mail

Friends of the Earth warns Shell directors they face personal liability if energy firm doesn’t clean up its act

Shell directors risk ‘personal liability’ if they fail to boost the energy giant’s green credentials, an environmental group has claimed.

The threat to senior figures, including chief executive Ben van Beurden, was made in a recent letter from Friends of the Earth’s Netherlands branch, Milieudefensie. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell, one of the world’s largest oil and gas companies, has pledged to withdraw from Russian oil products, but…

The Telegraph

Ukraine urges Johnson to ensure ‘not a drop’ of Russian oil reaches the UK

Shell, one of the world’s largest oil and gas companies, has pledged to withdraw from Russian oil products, but…

Ukraine’s government has urged the UK to ensure “not a single drop of Russian oil enters the country”, as it pushed for a “total and immediate” boycott on Russian fossil fuels.

Oleg Ustenko, economic adviser to President Volodymyr Zelenskyy, said it was “no time for half measures”. It comes amid concerns Britain may adopt a definition of Russian oil that allows some Kremlin supplies into the country, even under the impending embargo. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Ukraine brands Shell ‘deplorable’ after accusing it of using an ‘accounting trick’ to keep buying Russian oil

Ukraine brands Shell ‘deplorable’ after accusing it of using an ‘accounting trick’ to keep buying Russian oil

Ukraine’s government has branded Shell ‘deplorable’ after accusing it of using an ‘accounting trick’ to keep buying Russian oil.

Officials in Kyiv said Western companies were continuing to ‘bankroll Putin’s war machine’ despite promising to cut ties with the Kremlin. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

‘Latvian blend’: How Russia bends the rules to keep its oil flowing

The Telegraph

‘Latvian blend’: How Russia bends the rules to keep its oil flowing

There is a growing gap between rhetoric and reality on the vast trade of Russian oil

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell accused of using ‘accounting trick’ to keep buying Russian oil

The Telegraph

Shell accused of using ‘accounting trick’ to keep buying Russian oil

: Fri, April 22, 2022,

The Ukrainian government has accused Shell of using an “accounting trick” to allow the oil giant to keep buying Russian crude despite promising to cut ties with the Kremlin.

A letter sent by Kyiv to Shell boss Ben van Beurden said it was “deplorable” that companies are continuing to “bankroll Putin’s war machine” amid concerns Russian oil is still being bought through backdoor routes.

The FTSE 100 oil major committed to stop purchasing Russian crude in the spot market and said it is legally obliged to accept oil deliveries from contracts sealed before the invasion of Ukraine. However, it defines refined oil products, such as diesel, as not being of Russian origin if less than 50pc of the blend is from the country. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.
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