Posts under ‘GoogleNews’

British Spies, British Lies (James Hall vs Walied Shater)

I have never before seen a court document containing so many allegations of repeated lies by a top-level Shell official, supported by copious similar fact evidence of his alleged deceit.

By John Donovan

I reported in August 1917 that Mr Crockett Oaks III, Shell security manager for the Americas, received a ‘big bucks’ court case settlement from Shell.

The litigation arose from an alleged pattern of discrimination in favour of ‘White Brits’ by Shell and Shell Corporate Security VP James WD Hall, a British national.

Mr Hall is a security professional who worked in an undisclosed position purportedly in the British Foreign Office (MI6?) before his long career at Shell. 

Mr Hall has faced a succession of accusers on the same race/national origin grounds starting with Crockett Oaks III. 

The second case was brought by Mr Mike Oliveri, another gentleman with a military/security affairs background. Mr Oliveri is a decorated war veteran – a Colonel in the U.S. Army Reserve.

Mr Hall’s current accuser is Mr Walied Shater a former US Secret Service agent.  read more

6 July 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Router is poor

The WiFi cuts out all the time and phone rarely connects to it. I emailed them 4 days ago and had no response. The online chat is always offline. I’ve been with TalkTalk and Sky and never had the issue.

simply appalling service

simply appalling service – broadband almost non-existant. Customer service even worse. Call backs promised and never materialise. Foillow up calls promised and don’t happen. Still no internet service over 2 months on. Hours spent listeneing to awful music waiting to speak to someone. No help again today after 2 hrs 50 mins on the phone. Avoid like the plague. Still take my money despite promising a refund, which like the phone calls has not appeared. deadful. Shame on you Shell. read more

2 July 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Shell Energy Broad Band

Shell Energy Broad Band! This is a contradiction in terms…as you’d be better served With “Dile-Up! Shell Broadband is slow as Hell! Completely contrived and manipulated speeds shown in adverts. BBand speed will be ok for the first couple of weeks then just goes all to Hell.  You will then call cust service who will be absolutely, adamant that you are a HIGH USER!!… I live alone! and connect only my phone and TV to ‘WiFi’. As it’s so slow, I try to use one or the other…doesn’t help. 20, to 30, minute call waiting, time (20, mins at VERY BEST…and all you will hear is “you’re a very, heavy user! You NEED to upgrade”. Don’t use Shell…dreadful Custservice, dreadful product, with no recourse, when issues arise. (If you’re reading this, you are probably in my distant future and I am long dead…as probably, took decades, to up-load). read more

Breaking News: Security Fiasco at Shell AGM. 

11.15 am 24 May 2022

Shell Plc Chairman Sir Andrew Mackenzie announced to assembled shareholders that the AGM meeting is halted because protestors have superglued themselves to seats. 

Does the question, therefore, arise of how the activists managed to smuggle superglue into the AGM? The possibility must have been considered bearing in mind that the same superglue tactics have been used previously on a number of occasions by protestors at the Shell Centre building and reported extensively by the news media? read more

“Shell Energy Customer Service? Don’t make me laugh”

17 MAY 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

CUSTOMER SERVICE DOESN’T EXIST

Am a new broadband customer, but broadband keeps cutting out and slow, tried many times to ring them to cancel, but no answer to their call center. Very bad experience from start, their customer service doesn’t work either online or via phone calls.

Very stiff customer service from a rude… read more

12 APRIL 2022

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

Terrible

Terrible, the internet is on and off, when you call the customer service, it takes more than 20 min and then they never find a solution for you. They said they will send someone to check and the person never finds anything and then they charge you like 60£ for the visit..Still no solution to your problem.

Absolutely shocking

Absolutely shocking. Would give zero stars if able!! read more

Current litigation in Florida where Shell has allegedly engaged in a “false, deceptive, and unlawful advertising scheme”

THE ABOVE IMAGE IS FROM THE FLORIDA LEGAL DOCUMENT

EXTRACTS FROM A FLORIDA LEGAL DOCUMENT IN WHICH SHELL OIL COMPANY IS THE DEFENDANT: To drive sales and increase their own revenue, Defendant has engaged in a deceptive pricing scheme which misleads consumers into believing they will be charged a lower price for gasoline purchases made with debit cards, when in reality consumers are charged a higher “credit” price for these transactions. By this action, Plaintiff seeks damages on behalf of the Class as defined herein arising from Shell’s false, deceptive, and unlawful advertising scheme, as well as injunctive and equitable relief to end Shell’s scheme. read more

Awful, you can’t get through to any help, over 40 minutes wait, then when you explain your problem they put you on hold again, don’t come back and the phone goes dead. This has happened three times.

5 APRIL 2022

The content above and below is sourced from current customer reviews of Shell Energy published on Trustpilot.

Worst company I’ve ever had to deal with.

Am 5 days into contract with this sub standard company and have had no Internet access. After 5 days of being messed around they now tell me it could take another 5 days for engineers to sort things out. Tried to cancel my contract with them but they will not do this without me incurring charges for a service they have failed to provide. Worst company I have ever had the misfortune of having to deal with. Get your service from any other company, this one is useless. read more

Shell Terminated Executive After Stage 4 Cancer Diagnosis

NEWS PROVIDED BY Oberti Sullivan : Mar 31, 2022, 08:33 ET

HOUSTON, March 31, 2022 /PRNewswire/ — An amended petition was filed this week in the lawsuit against Shell alleging disability, pregnancy and sex discrimination.

Julia Shur, 47, an employee of Shell was diagnosed with Stage 4 colon cancer in June 2019. A year later, she was terminated for alleged performance reasons despite having led two transactions which resulted in more than $160 million in revenue for Shell that year. read more

Email from John Donovan to Mr Andy Hacking, Branch President Australian Workers Union.

Dear Mr Hacking

I am writing to you in your capacity as AWU WA branch Secretary and spokesman for the Offshore Alliance representing many Shell Prelude FLNG workers.

As you will be aware Russia’s invasion of Ukraine is driving natural gas prices ever higher amid a potential shortage of gas in many markets. 

Will the energy crisis cause reckless employers like Shell to endanger the lives of their workers, some of whom, as I have already mentioned, are your members?

There does seem to be a recipe for potential disaster arising from the controversial Prelude project – a risky experiment that has already survived a series of extremely dangerous close calls ending in a shutdown – being restarted prematurely, driven by greed to take advantage of a crisis situation. 

I pose this question in view of the publication of recent articles starting with one published by my website, royaldutchshellplc.com in collaboration with Bill Campbell, the retired HSE Group Auditor of Shell International. 

Please glance through our recent article:

The Hindenburg, The Titanic and Shell Prelude FLNG

SUCH ARTICLES GIVE CAUSE FOR CONCERN IF EXPERT WARNINGS TO THE AUTHORITIES HAVE NOT BEEN GIVEN THE CONSIDERATION THEY DESERVE? FURTHER INFORMATION IS AVAILABLE ON REQUEST. EXTENSIVE TROUBLING INFORMATION HAS BEEN SUPPLIED TO THE WESTERN AUSTRALIAN GOVERNMENT AND NOPSEMA. I DOUBT THAT ANY OTHER VENTURE HAS HAD SO MANY WARNINGS OVER MANY YEARS. IF GOD FORBID, THERE IS A DISASTROUS EVENT, ALL OF THE WARNINGS WILL BE SCRUTINISED IN AN INEVITABLE PUBLIC ENQUIRY.  

I am sure Mr Campbell would be happy to answer any questions you may have in regards to the information he has supplied to various interested parties. read more

07 March 2022

The content below is sourced from current customer reviews of Shell Energy broadband published on Trustpilot.

biggest load of rubbish!

Biggest load of rubbish!

They state that they want to be Number 1 they have an awful long way to go. Hours and hours on waiting for someone to speak to, the chat line waited over an hour? The internet is very slow and the catch up TV is stopping every few minutes so unable to watch a programme. What am I paying for? Will be leaving as soon as I can

Biggest load of rubbish and they are taking my money for what? read more

1st March 2022

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

I had the Shell Broadband fibre…

I had the Shell Broadband fibre service. The signal varied from 50ish to 2 for no apparent reason. Teams meetings were impossible for work, the TV kept freezing and the kids were constantly frustrated. Phoning Shell was a complete waste of time – I was asked to crawl around the house with a screwdriver removing phone sockets to diagnose the problem myself. I was asked a load of technical questions about ring mains that I couldn’t answer and nothing got better. Finally in desperation I got BT in and they now have me on a solid reliable signal. Shell’s response was to bill me £165 for early cancellation of their appalling service and lack of support. All in all I would recommend that you stay very well clear of this awful provider. read more

Shell intends to exit equity partnerships held with Gazprom entities

Feb 28, 2022

The Board of Shell plc (“Shell”) today announced its intention to exit its joint ventures with Gazprom and related entities, including its 27.5 percent stake in the Sakhalin-II liquefied natural gas facility, its 50 percent stake in the Salym Petroleum Development and the Gydan energy venture. Shell also intends to end its involvement in the Nord Stream 2 pipeline project.

“We are shocked by the loss of life in Ukraine, which we deplore, resulting from a senseless act of military aggression which threatens European security,” said Shell’s chief executive officer, Ben van Beurden. read more

24 Jan 2022

The content below is sourced from current customer reviews of Shell Energy and Shell Broadband published on Trustpilot.

Can’t fix their own mistakes

I moved home and left Shell. My bill has been incorrect for 6 weeks. I explained I would not pay my final bill until it is corrected.

I have phoned multiple times, spent hours of my personal time to proactively solve this. Despite several promises from multiple agents my bill has never been updated.

I am now being threatened with debt collectors and damage to my credit rating. I have ran out of time and energy and am just going to pay the bill. Terrible performance and a company I will never go with again no matter the cost. read more

By John Donovan

I first heard from a very disgruntled Shell Energy customer, Mr John Wood, in 2019. He was one of the people who encouraged me to launch the shellenergy.website

John was delighted and greatly relieved when his nightmare contractual relationship with Shell Energy came to an end.

Unfortunately, his celebrations were short-lived. The company he switched to went bust and without his permission or consent the energy regulator switched his account back to Shell.

Shell Energy, a company he had come to despise, was forced on him. read more

12 Jan 2022

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

Account Chaos Causing Worry to Disabled 83 Yr Old Person!

Diabolical!
Utterly useless customer services!
Shell Energy set up my new account after my supplier went bust recently. They didn’t tell me or ask me, and as such they’ve inadvertently used the wrong email address and have linked my account to another pre-existing one. The 83 yr old disabled gent who’s had 2 strokes is now experiencing stress and anxiety due the apparent lack of ability to resolve this problem they have created.
Trying to resolve it is incredibly difficult – feel like I am dealing with people who do not care!  Furthermore there is no telephone help, the web chat doesn’t work, and they ignore emails. The only option is via Twitter messages, but the staff I’m dealing with appear to be useless. It’s shockingly bad, I’ll have to complain to OFGEN. read more