Trustpilot you are being played just like my 83 year old mum. Shell are leaving generic replies to make it look like they are concerned about complaints being made,and promises of call backs not being made. SHELL I DO NOT WANT ANYMORE GENERIC FEEDBACK THAT FOBS PEOPLE OFF ALL I WANT IS FOR MY MUM TO GET HER £333 THAT YOU HAVE OWED HER FOR MONTHS WHAT THE HELL ARE YOU PLAYING AT? TREATING PENSIONERS LIKE THIS. JUST ANSWER ON HERE WHEN? WHEN ARE YOU GOING TO PAY UP. SHELL YOU ARE DISCUSTING!!!! BY THE WAY I HAVE LEFT MY MUMS ACCOUNT NUMBER WITH THIS REVIEW.read more
Jun 13th, 2022
by John Donovan.
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“What a terrible company… You cannot get anyone at this company to speak to you I have emailed and filled in forms on their website and no reply!”: “will never touch this sh*tb*g company for anything ever again.”
13 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
What a terrible company – I was forced to use them when Pure Planet went bust. You cannot get anyone at this company to speak to you I have emailed and filled in forms on their website and no reply!They have taken more than double the PP monthly charge and I cannot get anyone to contact me to resolve this and y other queries. Avoid if you can. I’m taking my complaint to the ombudman’s office.read more
SHELL could be close to losing large sums of money from a protected industrial action onboard its Prelude floating LNG vessel from 7am tomorrow when all non-essential staff down tools and refuse to load cargoes.
Australia’s Fair Work Commission has approved the action as unions hammer out a new enterprise bargaining agreement with Shell. The protected industrial action runs until June 21.
The 3.6 million tonne vessel sold four cargoes through May and has varied contracts including with Korea’s Kogas. Other cargoes go into Shell’s wider LNG portfolio. This comes as the global gas market tightens amid far higher demand for LNG from Europe as it tries to swiftly pivot from Russian pipe gas.read more
May 25th, 2022
by John Donovan.
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CNN
Shell escaped liability for oil spills in Nigeria for years. Then four farmers took them to court — and won
By Nimi Princewill and Krystina Shveda, CNN: Updated 1540 GMT (2340 HKT) May 25, 2022
Nigeria (CNN)When Nigerian environmental lawyer Chima Williams launched a lawsuit against oil giant Shell plc, he did not envisage a 13-year battle that would lead to a landmark ruling and land him a prestigious environmental award.
Williams, who is the executive director of the Environmental Rights Action/Friends of the Earth Nigeria, successfully convinced the Court of Appeal in the Hague that Shell plc was responsible for the activities of its subsidiary in Nigeria — Shell Petroleum Development Company of Nigeria (SPDC) — and for oil spills that ravaged local farmlands.
The suit against Shell Nigeria was brought by four farmers from the Goi and Oruma communities in the country’s oil-rich but impoverished Niger Delta region, who said their farms were left in ruins after major spills from underground pipelines.
The decision to allow Shell plc, formerly known as Royal Dutch Shell plc, to be sued in this jurisdiction set a precedent as it was the first time the Dutch parent company was sued in its home country for the actions of its foreign subsidiary, SPDC.
Environmental lawyer Chima Williams is the 2022 Africa Goldman Prize winner for his efforts in holding oil giant Shell accountable for oil spills.
Shell Nigeria (SPDC) was eventually held liable for the oil spills and ordered to pay damages to the farmers in a January 29, 2021, ruling by the Court of Appeal of the Hague. SPDC was also ordered to carry out an intensive clean-up of the damage to the communities.
Williams was on Wednesday awarded the Goldman Environmental Prize for his work in holding the company accountable for the environmental damage.read more
A fifth of Shell shareholders have voted to reject its climate transition plans, almost double the rebellion that it endured a year ago.
The revolt came at a chaotic annual general meeting in London that was delayed for several hours after disruption by environmental protesters. Sir Andrew Mackenzie, Shell’s chairman, called police to clear the room at Central Hall in Westminster and three people were arrested outside the venue.
Shell, Europe’s biggest oil and gas group, is under intense scrutiny by investors and wider society over the speed of its plans to make the transition to cleaner energy. It has committed to eliminating its emissions to net zero by 2050, but faces pressure to make steep cuts in the near term, including from aread more
At 8:27 a.m. on Monday morning Caroline Dennett emailed 1,400 executives at the oil and gas conglomerate, Shell, to announce her resignation after 11 years doing safety consulting for the company through her firm, .
Shell’s internal safety program is dubbed “Goal Zero” and its aim is to have “no harm and no leaks,” Dennett said. “The Goal Zero is honorable, but they don’t equate that to the harms that are being done on a massive scale,” she told CNBC.
At 8:27 a.m. on Monday morning, May 23, Caroline Dennett emailed 1,400 executives at the oil and gas conglomerate, Shell, to announce her resignation after 11 years working as a safety consultant.
Dennett, who is based near London, asked executives and management at Shell “to look in the mirror and ask themselves if they really believe their vision for more oil and gas extraction secures a safe future for humanity.”read more
Shell broadband doesn’t have a category in trust pilot. Why? Could it be that there were ZERO satisfied customers since their takeover of various broadband ISP’s? Certainly there seems to be someone (apparently from shell bband) monitoring the 1 star reviews and complaints here in the shell energy category.read more
Since the start of April I have been trying to inform Shell Energy Broadband of the death of my mother and their customer services will not answer the phone or read their Emails. Then on Saturday 7th May they send my mother a bill with a due date of Monday 9th May. These people are not fit to operate an essential service. Needless to say, I will not be taking over my mother’s contract.read more
Worst customer service ever! 3 x calls, all over an hour and still no answer from customer services! Disgusting!! no other way for my 82 year old client to contact them – the worst customer service I have ever experienced and I have experience of dealing with DWP and HMRC – these guys are muppets! Do not use!!
I have waited for 50 minutes, twice, waiting for Customer Service (does it actually exist?) before having to hang up. I need to sort out my late Mother’s account after receiving a statement showing a CREDIT, but with a demand to pay. It seems her phone service with the Post Office was taken over by Shell Energy. Life is distressing enough at the moment without navigating a large Company like Shell not having a half decent way to help me sort out my query. Appalling!read more
May 6th, 2022
by John Donovan.
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The Telegraph
Shell and BP should plough every spare penny back into the North Sea
Oil giants should be putting every spare penny into the North Sea, alongside green energy projects, instead of shareholder windfalls
BEN MARLOW: CHIEF CITY COMMENTATOR: 6 May 2022
“Another day, another oil and gas company making billions in profits,” decried Ed Miliband after Shell’s latest profit gusher. Yes, and another predictable call for a windfall tax from opposition politicians desperate to win votes.
As bandwagons go, there have been plenty of opportunists keen to clamber aboard this one, in a week when local elections are taking place up and down the country.read more
Oil giant Shell has announced a huge jump in profits amid growing calls for a windfall tax on oil and gas giants.
Royal Dutch Shell reported underlying profits of $9.1 billion (£7.2 billion) in the first quarter, up 43% on the final three months of 2021 thanks to soaring oil and gas prices.
The huge profits are likely to reignite calls for a windfall tax on energy giants. A one-off tax on BP and Shell alone could raise £9 billion for the Treasury, the Liberal Democrats estimate.read more
Have been trying to contact these for days, no-one answers phone or replies to emails, and live chat should be called dead chat, disgusting customer service
Awful service terrible I recently have come over from the post office and everyone I call I am on hold for around 40 minutes to 1 hour absolutely disgraceful And the people there are rude and abrupt avoid shell energy !!read more
If you have an issue with Shell Broadband and have 90 minutes to waste listening to the same music over and over then Phone them, and when you eventually get through, they will transfer you to another department, more music, but you will never get through and it seems, that is what they want. I guess the same would apply to Shell Energy.read more
Apr 30th, 2022
by John Donovan.
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Shell to acquire Sprng Energy group, one of India’s leading renewable power platforms
Apr 29, 2022
Shell Overseas Investment B.V., a wholly owned subsidiary of Shell plc (Shell), today signed an agreement with Actis Solenergi Limited (Actis) to acquire 100% of Solenergi Power Private Limited for $1.55 billion and with it, the Sprng Energy group of companies.
Sprng Energy supplies solar and wind power to electricity distribution companies in India. Its portfolio consists of 2.9 gigawatts-peak1 (GWp) of assets (2.1 GWp operating and 0.8 GWp contracted) with a further 7.5 GWp of renewable energy projects in the pipeline.read more
Apr 15th, 2022
by John Donovan.
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This is a prime example of how Shell energy is extorting money from vulnerable and elderly customers. Is it any wonder how their FAT CAT GREEDY owners and management are able to share billions in profit while ordinary folk has to choose between food and heating? Please boycott SHELL ENERGY and stop these greed-ridden fat cats from getting fatter and wealthier while ordinary people starve and freeze in the dark!!!”: “Support Ukraine, support planet Earth, boycott Shell.”
15 APRIL 2022
The content above and below is sourced from current customer reviews of Shell Energy published on Trustpilot.
Pathetic, incompetent, ignorant useless company. You thought Post Office Broadband was bad? Shell are even worse. Should not be allowed to operate in the UK, they’re on the level of a backstreet spiv. Avoid.
I was moved over to Shell when my last energy company went out of business. I then had to wait for a couple of months until they got around to talking to me. I then had both Electric and Gas pre-payment meters fitted. I got my electric card within 2 days but, after 5 months, I am still waiting for my gas card. My smart meter does not work and they are demanding that I pay them an estimated bill of £290.00. I have spoken to them and explained that I cannot possibly owe anything like the amount they are demanding and I also asked why my Gas card had not been sent to me. However, they are not interested in the mistake they have made, they are only interested in forcing me to pay £290.00 which they know is simply extortionate. This is a prime example of how Shell energy is extorting money from vulnerable and elderly customers. Is it any wonder how their FAT CAT GREEDY owners and management are able to share billions in profit while ordinary folk has to choose between food and heating? Please boycott SHELL ENERGY and stop these greed-ridden fat cats from getting fatter and wealthier while ordinary people starve and freeze in the dark!!!read more
…hundreds of experts from around the world are engaged in a ‘scientist rebellion’, which saw oil chucked over Shell’s headquarters in London.
…experts from around the globe have been taking part in what they called the ‘world’s largest ever scientist-led civil disobedience campaign’.
A number of them in the UK used modified fire extinguishers to spray biodegradable fake oil on a Shell building, where they also plastered scientific papers on the walls.
The scientists are calling for a ‘climate revolution now’ and say ‘1.5°C is dead’, in reference to the target for global warming, which the IPCC warned is almost out of reach.
One of those taking part, Cat Acheson, a social scientist and PhD researcher, said: ‘I’m here today taking non-violent direct action against Shell, because the continued use and expansion of fossil fuels is endangering all life on our planet.read more
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
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OVER 500 EXTERNAL PUBLICATIONS CITING OUR SHELL WEBSITES
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
28 June 2022
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6 MAY 2022
The Telegraph
Evening Standard
Harrison Jones
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
