I didn’t ask to be a Shell Broadband customer. I signed up for Post Office broadband, but Shell bought them out and existing PO Broadband customers were forced to migrate to Shell or pay an early termination penalty. Shell customer service is hopeless, you waste huge amounts of time on the phone trying to contact these people, the broadband speed is glacially slow (and my broadband was meant to be fast but it was hopeless). I’ve just got rid of them and had to pay £157 for the privilege. Don’t even think about becoming a Shell Broadband customer, it’s not worth the time, money and stress. It’s a rip off.read more
Jun 20th, 2022
by John Donovan.
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“I must warn potential customers not to sign up with Shell Energy who have the worst customer service that I have ever encountered ( or even thought possible)”
21 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
After they wanted to increase my monthly payment from £31 to £43 I decided to finish I was ask to return my Router in the pre payed bag at the post office & I got a recipe with a tracking number & a few days later it was delivered. But I received 2 emails saying I hadn’t returned it, I said you are wrong & gave them the tracking number & it’s taken 2 weeks to admit I was right. I did stop my direct debit otherwise they would have taken £30. I’m now with NOW TV at £21 a month & twice the Broadland speed.read more
Aloof and callous. Truly a faceless organisation. Deliberately falsified billing information: Shell Enery intentionally perverted submitted & photographed meter reading for 1st June – falsely and covertly substantially increased the meter read.read more
Jun 7th, 2022
by John Donovan.
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“Absolutely useless company. My broadband has not worked properly for a month now. They offer such poor customer service that they are not able to correct the fault.”: “DO NOT USE THIS USELESS AND COSTLY EXCUSE FOR A COMPANY.”
7 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Absolutely useless company. My broadband has not worked properly for a month now. They offer such poor customer service that they are not able to correct the fault. I tried to submit yet another complaint after receiving my bill this afternoon and even that facility doesn’t work. It’s time to find another provider. DO NOT USE THIS USELESS AND COSTLY EXCUSE FOR A COMPANY.read more
May 31st, 2022
by John Donovan.
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“…this company is overwhelmed by complaints and customers spend over a hour waiting to speak to a person.”: “Broadband still not working 3 weeks after connection date…”
31 MAY 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Allegedly Shell Energy purports to be a telecommunications company.Sadly this company is lacking in all departments. I don’t wonder if their customer service people wake up screaming. *Sorry! *We do understand *We apologize *Thank you for your patience *You have come through to gas & electric. None of these employees have any means of resolving issues so have to resort to platitudes. The result is thatthis company is overwhelmed by complaintsand customers spend over a hour waiting to speak to a person. The only way to get through is via social media but still not much is achieved.
Since Shell Energy took over from the Post Office they are pleased to take in fees without giving the service paid for. No wonder Shell profits are soaring! My own problems have been ongoing for almost a month now without a result.
Incidentally still waiting for the contract details promised on 7/4/2022.read more
Mar 30th, 2022
by John Donovan.
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How can people be allowed to “run” a company in that way??? No explanation, no contact except from me, no cure in the offing!!! Keep well away from that lot if you are looking for Broadband and Email services.
Transferred to Shell Energy Broadband from Post Office broadband due to takeover a year ago. Final move over was 3 weeks ago. Since then I have had multiple negative tries to access my emails. When I actually get to my emails, the page vanishes in anything from 20 seconds to 10minutes. I have contacted the by “chat” maybe 20 times and did discover that all Post Office “migrants” were having the same trouble. read more
Shell plc (Shell) today confirmed its name has changed from Royal Dutch Shell plc to Shell plc.
Shell announced the Board’s decision to change its name to Shell plc on December 20, 2021. This change has now taken effect.
Euronext Amsterdam, the London Stock Exchange and the New York Stock Exchange have been informed of this name change and it is anticipated that Euronext Amsterdam and the London Stock Exchange will reflect the change of name on Tuesday January 25, 2022, while the New York Stock Exchange will follow on Monday January 31, 2022.read more
Mr Hall has faced a succession of accusers, starting with the Security Manager for Shell Oil Company, Crockett Oaks III. Shell settled his claim. Mr Mike Oliveri, another guy with a senior military/security affairs background also sued Shell on related allegations involving Mr Hall. Mr Oliveri is a decorated war veteran, a Colonel in the U.S. Army Reserve. Mr Hall’s current accuser is Mr Walied Shater a former US Secret Service agent. read more
Dec 20th, 2021
by John Donovan.
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Shell’s arch critic John Donovan has secured the website domain name for Shell PLC
The shellplc.website will become operational in January to coincide with the implementation of the new name for Royal Dutch Shell Plc: Shell PLC.
Shell has dropped the Dutch Royal Family link and ditched the Dutch part of the former Anglo-Dutch multinational company, which will now be solely a British company with its HQ solely in London, paying UK taxes.
The Royal Dutch Shell Group self-evidently was not well disposed to the taxes imposed by the Dutch left-wing government or its support for climate change policies and parties suing Shell. read more
According to Jetpack Monitoring (see above)over 50,000 total blocked brute force attacks were made on the website between Nov 4, 2021 and Dec 4, 2021.
We can only speculate on who might have the motive and any prior form to take such sinister action against a non-commercial entirely free to use highly informative website?
It is true that Shell has used cloak and dagger activity against my Shell focussed websites several times, as recently as July 2021. But there is no evidence that Shell is behind the more recent attacks.read more
Nov 4th, 2021
by John Donovan.
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By John Donovan
A concentrated anonymous effort is underway to kill or hack our shellnazihistory.com website.
There is clearly malicious intent.
According to Jetpack Monitoring, a bombardment of almost 50,000 *total blocked brute force attacks were made on the website Shell Nazi History .com in the last month. See Jetpack screenshot below.
We can only speculate on who might have the motive and any prior form to take such sinister action against a non-commercial entirely free to use highly informative website? The site includes undisputed evidence from Shell’s own files, that Shell’s support for the Nazis resulted in the deaths of Shell employees.read more
The outlandish star recently made headlines after he danced and showed a parody advert outside oil giant Shell’s offices in London to raise awareness about “greenwashing”.
The star, who is a regularly on British comedy panel shows such as, Never Mind the Buzzcocks and 8 Out of 10 Cats, arrived outside the offices in a yellow bus painted with a mural of a mock Shell advert featuring the caption “We’re turning our carbon emissions green for earth day”.read more
Aug 7th, 2021
by John Donovan.
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By John Donovan
Unfortunately, the integrity of Wikipedia is corrupted by a policy allowing the anonymous editing of articles.
This fundamental flaw allows articles to be potentially sanitized of any facts embarrassing to a featured subject e.g. an evil oil giant
Larry Sanger, the co-creator of Wikipedia, has recently expressed similar misgivings about how Wikipedia has changed for the worse in recent years. He claims that it has been ruined.
Sanger identifies “anonymous contribution” as being detrimental to the accuracy of online information, which he rightly says is open to corruption by governments, corporations, spies and criminal organisations. He goes on to say that they know how to play the Wikipedian game. Sanger is now embarrassed by Wikipedia and has become its most prominent critic.read more
Aug 3rd, 2021
by John Donovan.
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1995
Shell first took issue with my Shell-focused Internet activity in March 1995. Shell’s rabid false allegations about my late father and me resulted in a libel action and other litigation (IP theft) all subsequently settled in our favour by Shell.
2000
In November 2000, DJ Freeman, solicitors acting for Shell, sent a threatening letter to a server hosting company for www.nuclear-crimes.com AKA Shell’s Nuclear Crimes. DJ Freeman boasted in their letter that the website in question had already been removed from the Internet by a previous hosting company, Easyspace after DJ Freeman sent a threatening letter on behalf of Shell.read more
Shell energy broadband is the worst. I kept receiving debt email which I complained about and initially they did not understand either why I am continuously being charged for a service I terminated before the next billing month.
Then they said about early termination fee which I contested that I was with you since July 2019 for an 18 months contract when I had left June 2021.read more
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
DISCLAIMER
This is not a Shell website. That fact should be abundantly plain from the overall content of this home page and our sister Shell focussed websites, including shellnazihistory.com. Click on the Disclaimer link at top of this page for more information. You Can Be Sure Shell does not endorse or approve of this website. There are no subscription charges nor do we solicit or accept donations. It is an entirely free to use website drawing attention to the negative side of Shell while also publishing positive news about the company. The Shell logo image with the white text used on this website, as per the above example, is in the public domain because its copyright has expired and its author is anonymous. It can be found here on WIKIMEDIA COMMONS. Our shellenergy.website republishes Shell Energy customer complaints posted on Trustpilot where there is an ample supply. Use this link for Shell’s own website.
OVER 500 EXTERNAL PUBLICATIONS CITING OUR SHELL WEBSITES
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner