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Shell Energy have the worst customer service that I have ever encountered

“I must warn potential customers not to sign up with Shell Energy who have the worst customer service that I have ever encountered ( or even thought possible)”

21 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Incompétence

After they wanted to increase my monthly payment from £31 to £43 I decided to finish I was ask to return my Router in the pre payed bag at the post office & I got a recipe with a tracking number & a few days later it was delivered. But I received 2 emails saying I hadn’t returned it, I said you are wrong & gave them the tracking number & it’s taken 2 weeks to admit I was right. I did stop my direct debit otherwise they would have taken £30. I’m now with NOW TV at £21 a month & twice the Broadland speed. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

JPMorgan wins London oil trial in which Nigeria sought $1.7 bln

REUTERS

JPMorgan wins London oil trial in which Nigeria sought $1.7 bln

By  and : June 14, 2022

LONDON, June 14 (Reuters) – JPMorgan Chase (JPM.N) has won a London High Court battle against Nigeria, which was seeking $1.7 billion in damages over the U.S. bank’s role in a disputed 2011 oilfield deal.

JPMorgan said the judgment reflected its commitment to acting with high professional standards everywhere it operates, while Nigeria said it was disappointed and would review the judgment carefully before considering its next steps. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Safety consultant goes viral for leaving Shell after a decade, says ‘core business’ is dangerous

CNBC

Safety consultant goes viral for leaving Shell after a decade, says ‘core business’ is dangerous

Catherine Clifford: @IN/CATCLIFFORD/@CATCLIFFORD: PUBLISHED TUE, MAY 24 20224:30 PM EDT

EY POINTS
  • At 8:27 a.m. on Monday morning Caroline Dennett emailed 1,400 executives at the oil and gas conglomerate, Shell, to announce her resignation after 11 years doing safety consulting for the company through her firm, .
  • Shell’s internal safety program is dubbed “Goal Zero” and its aim is to have “no harm and no leaks,” Dennett said. “The Goal Zero is honorable, but they don’t equate that to the harms that are being done on a massive scale,” she told CNBC.

At 8:27 a.m. on Monday morning, May 23, Caroline Dennett emailed 1,400 executives at the oil and gas conglomerate, Shell, to announce her resignation after 11 years working as a safety consultant.

Dennett, who is based near London, asked executives and management at Shell “to look in the mirror and ask themselves if they really believe their vision for more oil and gas extraction secures a safe future for humanity.” read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband ‘Next to useless’

18 APRIL 2022

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

This would be minus 10 if could be

This would be minus 10 if could be
Customer service crap
Communication abysmal
Speed of replying snailpace.
We were swapped to this company after ours went bump.
No notification.
Avoid this company.
Also same experience with Shell broadband.
Offered us goodwill gestures on both accounts of £25.
As admitted they were in wrong
Also £75 goodwill gesture to account.
All cancelled when I said I was reporting them to ombudsman!!! Petty. And childish.
I have reported them.
So go with them at your own peril. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Disastrous Post Office migration to Shell Energy Broadband

How can people be allowed to “run” a company in that way??? No explanation, no contact except from me, no cure in the offing!!! Keep well away from that lot if you are looking for Broadband and Email services.

Trustpilot review of Shell Energy Broadband 

30 March 2022

Post Office migration to Shell Energy Broadband

Transferred to Shell Energy Broadband from Post Office broadband due to takeover a year ago. Final move over was 3 weeks ago. Since then I have had multiple negative tries to access my emails. When I actually get to my emails, the page vanishes in anything from 20 seconds to 10minutes. I have contacted the by “chat” maybe 20 times and did discover that all Post Office “migrants” were having the same trouble. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell announces intent to withdraw from Russian oil and gas

Shell announces intent to withdraw from Russian oil and gas

Mar 8, 2022

Shell plc (Shell) today announced its intent to withdraw from its involvement in all Russian hydrocarbons, including crude oil, petroleum products, gas and liquefied natural gas (LNG) in a phased manner, aligned with new government guidance. As an immediate first step, the company will stop all spot purchases of Russian crude oil. It will also shut its service stations, aviation fuels and lubricants operations in Russia.

“We are acutely aware that our decision last week to purchase a cargo of Russian crude oil to be refined into products like petrol and diesel – despite being made with security of supplies at the forefront of our thinking – was not the right one and we are sorry. As we have already said, we will commit profits from the limited, remaining amounts of Russian oil we will process to a dedicated fund. We will work with aid partners and humanitarian agencies over the coming days and weeks to determine where the monies from this fund are best placed to alleviate the terrible consequences that this war is having on the people of Ukraine,” said Shell Chief Executive Officer, Ben van Beurden.

“Our actions to date have been guided by continuous discussions with governments about the need to disentangle society from Russian energy flows, while maintaining energy supplies. Threats today to stop pipeline flows to Europe further illustrate the difficult choices and potential consequences we face as we try to do this. Following government statements this week, I want to set out our position clearly. Unless directed by governments, we will: read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell gripe website sucked into US litigation between warring Shell global security spymasters

Shell gripe website sucked into US litigation between warring Shell global security spymasters

By John Donovan

Our article – “Spectacular falling out of ‘Security Professionals’ at the top of Shell” – is reprinted on several pages of a recently filed 177-page “Exhibit A” in an astonishing lawsuit involving the head of Shell Global Corporate Affairs Security, James W.D. Hall.

Mr Hall has faced a succession of accusers, starting with the Security Manager for Shell Oil Company, Crockett Oaks III. Shell settled his claim. Mr Mike Oliveri, another guy with a senior military/security affairs background also sued Shell on related allegations involving Mr Hall. Mr Oliveri is a decorated war veteran, a Colonel in the U.S. Army Reserve. Mr Hall’s current accuser is Mr Walied Shater a former US Secret Service agent. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell’s arch critic John Donovan has secured the website domain name for Shell Plc

Shell’s arch critic John Donovan has secured the website domain name for Shell PLC

The shellplc.website will become operational in January to coincide with the implementation of the new name for Royal Dutch Shell Plc: Shell PLC. 

Shell has dropped the Dutch Royal Family link and ditched the Dutch part of the former Anglo-Dutch multinational company, which will now be solely a British company with its HQ solely in London, paying UK taxes. 

The Royal Dutch Shell Group self-evidently was not well disposed to the taxes imposed by the Dutch left-wing government or its support for climate change policies and parties suing Shell.  read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Dutch government ‘unpleasantly surprised’ by Shell’s plans

CNBC

Shell ditches the Dutch, moves to London in share structure overhaul

PUBLISHED MON, NOV 15 20212:30 AM  KEY POINTS
  • Royal Dutch Shell said on Monday it would scrap its dual share structure and move its head office to Britain from the Netherlands, pushed away by Dutch taxes and facing climate pressure in court as the energy giant shifts from oil and gas.
  • The Anglo-Dutch firm has been in a long-running tussle with the Dutch authorities over the country’s 15% dividend withholding tax, which Shell sought to avoid paying with its two share classes. Its new structure would resolve that issue.
  • The Dutch government said on Monday it was “unpleasantly surprised” by Shell’s plans to move to London from The Hague.

Royal Dutch Shell said on Monday it would scrap its dual share structure and move its head office to Britain from the Netherlands, pushed away by Dutch taxes and facing climate pressure in court as the energy giant shifts from oil and gas.

The company, which long faced questions from investors about its dual structure and had recently been hit by a Dutch court order over its climate targets, aims to drop “Royal Dutch” from its name – part of its identity since 1907 – to become Shell Plc. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband nothing but trouble from the start

12 Nov 2021:

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

The worst company ever

I got broadband with them and have had nothing but trouble from the start they scammed me their customer service is the worst I’ve ever had to handle. Don’t waste your time go elsewhere avoid at all costs

Disgraceful and unapologetic Customer Service for errors

The Broadband provision was fine and during my contract term I only needed to contact Customer Service once, which was when I found it not the easiest company to contact and slow to respond. BUT my big problems started when I invoked my right to switch provider at the end of my minimum contract term. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Massive attack on royaldutchshellplc.com website

By John  Donovan

A massive anonymous effort is underway to kill or hack my royaldutchshellplc.com website.

According to Jetpack Monitoring, 1,772,611 total blocked brute force attacks were made on the website between Oct 9, 2021 – Nov 8, 2021.

We can only speculate on who might have the motive and any prior form to take such sinister action against a non-commercial entirely free to use highly informative website?

Shell has used cloak and dagger activity against my Shell focussed websites several times, as recently as July 2021. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Concentrated attack on shellnazihistory.com website

By John  Donovan

A concentrated anonymous effort is underway to kill or hack our shellnazihistory.com website.

There is clearly malicious intent. 

According to Jetpack Monitoring, a bombardment of almost 50,000 *total blocked brute force attacks were made on the website Shell Nazi History .com in the last month. See Jetpack screenshot below.

We can only speculate on who might have the motive and any prior form to take such sinister action against a non-commercial entirely free to use highly informative website? The site includes undisputed evidence from Shell’s own files, that Shell’s support for the Nazis resulted in the deaths of Shell employees. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Joe Lycett Vs The Oil Giant coming to Channel 4

EXTRACTS FROM BRITISH COMEDY GUIDE: Thursday 7th October 2021, 6:24pm

  • Channel 4 will air one hour documentary special Joe Lycett Vs The Oil Giant later in October
  • The special will see the comedian focusing on the corporate practice of ‘greenwashing’ at energy company Shell
  • He says: “The things I’ve learned making this documentary have been shocking”

Joe Lycett is to present a one-hour Channel 4 documentary looking at the corporate practice of ‘greenwashing’.

Joe Lycett Vs The Oil Giant (a working title) will be produced by the same production company that makes his consumer justice comedy show Joe Lycett’s Got Your Back.

The channel says: “Comedian and consumer champion Joe Lycett is set to interrogate the troubling problem of greenwashing, a practice where companies exaggerate their green credentials in their marketing output. The new one-off observational film for Channel 4 will air ahead of COP26, the 26th United Nations Climate Change Conference, which kicks off later this month in Glasgow.” read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

DONOVAN vs. SHELL : A 30 Years Epic battle against a corporate giant

Image Credit: KICKBACK NEWS

By John Donovan

KickBack.news, the anti-corruption website recently founded by Javier Ferrandis has published a remarkable article under the headline:

DONOVAN vs. SHELL: A 30 Years Epic battle against a corporate giant.

Extract

Disgruntled employees, interested in learning about or airing the dirty laundry of the Shell Group, or journalists, who want to find out what’s up at one of the largest corporations in the world, know that you have to start your search by simply typing royaldutchshellplc.com on your browser. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Will climate change send the Royal Dutch Shell share price to zero?

The Motley Fool

Rupert Hargreaves | Saturday, 14th August, 2021

Extracts:

The Royal Dutch Shell (LSE: RDSB) share price used to be a staple holding for income investors. That was until the company cut its dividend last year for the first time since the Second World War.

Volatile oil prices have always been a risk for the enterprise. In the past, the group’s size and diversification has helped it manage this uncertainty. However, I think the threat of climate change now presents an even more considerable risk for the company and one that could jeopardise its very existence. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Wikipedia’s Reputation in Meltdown

By John Donovan

Unfortunately, the integrity of Wikipedia is corrupted by a policy allowing the anonymous editing of articles.

This fundamental flaw allows articles to be potentially sanitized of any facts embarrassing to a featured subject e.g. an evil oil giant

Larry Sanger, the co-creator of Wikipedia, has recently expressed similar misgivings about how Wikipedia has changed for the worse in recent years. He claims that it has been ruined.

Sanger identifies “anonymous contribution” as being detrimental to the accuracy of online information, which he rightly says is open to corruption by governments, corporations, spies and criminal organisations. He goes on to say that they know how to play the Wikipedian game. Sanger is now embarrassed by Wikipedia and has become its most prominent critic. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.
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