The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

27 Oct 2021

These reviews must be fake

These reviews must be fake, I was told last week that it would be 48 hours to get a phonecall regarding getting a smart meter install, I’ve not heard anything. I’m unable to complete a booking online and I have not had a phonecall like promised.

May change my review rating once I get a good service, not off to a good start.

Update: now changed to a 1 star review! Horrendous customer service! Still no call so I phoned and the agent creates a ticket for me, I got an email reply from the smart meter team asking me a load of questions wanting to know what time I set my alarm in the morning, what have I got for my lunch, how many times do I brush my teeth, etc. read more

By Irina Slav – Jul 11, 2019, 3:00 PM CDT

Shell has furthered its stated commitment to cleaner electricity by investing in a U.S startup that has developed a blockchain-based platform for energy sharing.

The startup, LOW3 Energy, said in a press release earlier this week that Shell Ventures and Japanese Sumitomo had made “major investments” in its platform, which “represents a landmark moment for LO3 Energy as we begin to scale our blockchain-based energy networks around the world,” according to chief executive Lawrence Orsini. read more

Written by Reporter – 27/10/2017

The deadline is closing in for applications to Shell’s Springboard competition for innovative low-carbon UK businesses.

Entrants will be competing for a green cash pot containing £350,000, with the national winner to receive £150,000. A further five regional winners will each get £40,000 of no-strings attached funding.

They will also be given access to academics and investors whose advice can help grow their enterprises. The cut-off date for applications falls on November 6.

Former winners include Edinburgh-based tidal energy technology developer Nova Innovation. Shell UK country chair Sinead Lynch said: “Since 2005, Shell Springboard has provided £4million of equity-free funding to almost 100 innovative low-carbon enterprises in the UK. FULL ARTICLE read more

By John Donovan

Published below is a further multi-page segment from Shell’s leaked internal document mentioned in a Reuters/New York Times article published on Monday: Shell Plans 400 Job Cuts at Dutch Projects and Technology Department. The plans are much greater in scope than suggested by the headline. Their implementation will result in a managerial jobs upheaval and significant job cuts as a consequence of the acquisition of BG Group and the decline in oil prices. This time I have left in the page numbers, which appear at the foot of each page and sometimes interrupt paragraphs. read more

Embarrassingly for Shell, as the New York Times has reported this morning, I have a leaked copy of an 88 page Shell internal document setting out proposals for Shell’s global plans generally and in particular for the Netherlands, where several hundred more jobs are going to disappear. Part of a world-wide jobs upheaval at Shell. 

A few days ago, CEO Ben van Beurden, mindful of the prospect of a falling oil price, claimed that Shell “is getting fit for the $40s.” Now we have a detailed insight about the scope of proposed transformational change at Shell deemed essential to achieving that objective. Embarrassingly for Shell, as the New York Times has reported this morning, I have a leaked copy of an 88 page Shell internal document setting out proposals for Shell’s global plans generally and in particular for the Netherlands, where several hundred more jobs are going to disappear. read more

By John Donovan

Shell is still energetically trawling the world for other people’s ideas:” See article below: “Student Team From USA Recognized As Most Innovative In Shell Ideas360 Program“.

Shell has used a number of elaborate schemes under different names – GameChanger, Ideas360 etc – in an attempt to entice innovators into disclosing their ideas to the predatory oil giant. All very well, providing Shell does not steal the ideas caught in their country wide nets.

From my perspective, as a person who has repeatedly successfully sued Shell for stealing my ideas, it is a genuine concern. I am not alone. read more

By John Donovan

I see that Shell is still energetically trawling for other people’s ideas, this time in India and Singapore.

Shell has used a number of elaborate schemes under different names – GameChanger, Ideas360 etc – in an attempt to entice innovators into disclosing their ideas.

The latest vehicles are Shell #makethefuture Accelerator India 2017 and Make the Future Singapore.

All very well, providing Shell does not steal the ideas caught in their country wide nets.

That might seem a preposterous and libellous suggestion, but from my perspective, it is a genuine concern. read more

Posted by OilVoice Press: 13-Dec-2016

Shell Ideas360 challenges students to create innovations that will tackle some of the planet’s biggest challenges: global access to energy, food and water

• Entrants could win a National Geographic exploration adventure
• Studies show employers want to recruit graduates with experience in big thinking
• Enter now – students have until 20 January to register their concep

Shell is calling for students to enter a global contest that gives them the opportunity to develop ideas to help tackle some of the world’s biggest challenges.

The Shell Ideas360 initiative aims to develop an innovation to address the issue of providing global access to three of the most basic human needs: food, water and energy. read more

Written by Energy Reporter – 04/04/2016 6:00 am

What will cities look like in 2050? How will they be powered to be vibrant, healthy and clean places to live? That’s the question Shell is posing to secondary students, aged 11-14, through The Bright Ideas Challenge, their new cross-curricular schools competition.

Shell has supported science, technology, engineering and maths (STEM) education in the UK for over 60 years. As part of their on-going work, they’re inviting students across Great Britain to participate in a brand new schools competition that will tap into the curiosity and ingenuity of the scientists and engineers of the future. read more

by Nicholas Newman: Rigzone Contributor: Monday, March 28, 2016

Royal Dutch Shell plc established its reputation for ground-breaking innovation with the design and construction of the world’s first commercial liquefied natural gas (LNG) plant in Algeria in 1964. Today, the need to be ever more innovative is crucial, given the crash in oil and gas prices, which is forcing extreme cuts throughout the industry value chain. In addition, the fossil fuel industry is coming under pressure from the adoption of policies aimed at combating climate change making long-term investments commercially much more difficult to justify.  read more

Shell Gamechanger – The Giant still wants Big Ideas (*Just make sure they don’t steal yours)

by Paul Sloane: March 16, 2016 

The Shell Gamechanger initiative was launched in 1996.  Its mission was to deliver innovative options that have the potential to drastically impact the energy future.  

Shell does not do crowdsourcing as such but it has four open innovation vehicles, External Technology Collaborations, Shell TechWorks, Shell Technology Ventures and Shell GameChanger. Initiatives like Shell LiveWire and Shell Ideas360 encourage entrepreneurship among a wider audience. Shell is now sponsoring XPRIZE, a global competition challenging teams to advance deep-sea technologies for ocean exploration.  read more

The question arises of whether Ideas360 is a devious predatory operation by Shell, trawling for brain waves from bright but naive students unlikely to have the funds or wherewithal to sue if ideas are misappropriated.

By John Donovan

The Shell Ideas360 contest has been launched in Qatar, directed at university students.  This is first time the scheme has been introduced into the Middle East.

According to an article published in the Gulf Times: The competition allows participants to develop their ideas into a “potentially investment-worthy” business case with the support of mentors and subject matter experts.

A Shell spokesperson says: “The Shell Ideas360 is a great platform that will enable Qatar’s university students to collaborate with students from all around the world and develop game-changing ideas.” read more

By John Donovan

Knowing from personal experience the track record of Royal Dutch Shell in stealing ideas, I must say that I am staggered by the audacity of Shell in trying to draw (trick?) inventors into entrusting the ruthless unprincipled oil giant with their brainchild.  The scheme (scam?) is run in various guises, including Shell GameChanger,  Shell Ideas360 and Shell Innovation Challenge. Shell is even offering substantial cash prizes as an enticement. See current example (above) from Shell Australia. read more

 John  Donovan

A notice is prominently displayed on my website royaldutchshellplc.com warning against disclosing ideas to Royal Dutch Shell without taking every possible precaution. The websites creation a decade ago was prompted by Shell stealing ideas from me during the 1990’s.

Shell subsequently set up schemes – GameChanger and Ideas360 – to vacuum up ingenious ideas on an industrial scale. In other words, to get its hands on as many novel ideas as possible. 

Students have been enticed with promises of finance and even the chance to win prizes. read more

Naive students around the world are being targeted with all manner of hype and enticement, including $1,000 prizes in the USA, to submit their ideas to Shell, presumably in the belief that Shell can be trusted. Big mistake. 

By John Donovan

I recently published an article about an inventor who has a concern that ideas he submitted in good faith to Shell GameChanger has been taken up and exploited without him receiving due credit and payment. He has supplied evidence that he did disclose ideas to Shell GameChanger over the last 15 years.

Shell GameChanger and Royal Dutch Shell Plc ignore all correspondence sent to them on the matter. Having enticed him into disclosing his ideas they are not prepared to explain whether they were adopted and used. Instead, total silence. read more