This is the worst company I have ever dealt with.
I moved house, asked them to cancel my account and send me a bag to send the router back. I had to call them 11 times to ask for the bag and nothing arrived. I returned it at my own expense. They threatened to take £35.00 for the router from my bank account which I cancelled. Luckily I had proof that I sent it back. Will never ever deal with these people again. It was a simple request that they made extremely hard.read more
… only 1pm and already today the broadband signal has failed to travel the space of less than a metre from the router to my laptop. If you want cheap broadband from Shell Energy, make sure you have loads of wires available to be able to rely on a signal to your devices. Otherwise you will be disappointed with the service. Only 3 more sleeps and I will have a new provider.I have had to pay to leave my 12mths contract with Shell Energy Broadband early, which is a disgrace given the terrible service I have received over the last nine months. I have been advised to contact Ofcom, so this is on my jobs to do listread more
Jan 15th, 2022
by John Donovan.
Comments are off for this post
The Business Standard
Shell’s tax-free days in the Bahamas are numbered
Companies like Shell have long exploited tax shelters to further profits but as global tax pressure increases, the advantageous rates tax havens offer will come under pressure
Shell achieved excellent returns employing just 35 people in Nassau. Its staff worldwide numbers 87,000.
Javier Blas: 13 January, 2022
Oil trading is a very profitable business. If you manage to pay no taxes on it and can work from a Caribbean beach, well, then it’s corporate heaven.read more
Jan 13th, 2022
by John Donovan.
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REUTERS
Shell seismic tests approval complied with rules, S.Africa minister says
JOHANNESBURG, Jan 13 (Reuters) – Shell’s plan for seismic testing on South Africa’s Wild Coast, which critics say threatens dolphins, seals, whales, penguins and other rare sea life, received all necessary environmental approvals, the country’s energy minister said in a letter to parliament.
In a written reply to questions that was released by parliament late on Wednesday, Energy Minister Gwede Mantashe said no shortcuts had been made in the process.read more
Diabolical! Utterly useless customer services!
Shell Energy set up my new account after my supplier went bust recently. They didn’t tell me or ask me, and as such they’ve inadvertently used the wrong email address and have linked my account to another pre-existing one. The 83 yr old disabled gent who’s had 2 strokes is now experiencing stress and anxiety due the apparent lack of ability to resolve this problem they have created.
Trying to resolve it is incredibly difficult – feel like I am dealing with people who do not care! Furthermore there is no telephone help, the web chat doesn’t work, and they ignore emails.The only option is via Twitter messages, but the staff I’m dealing with appear to be useless. It’s shockingly bad, I’ll have to complain to OFGEN.read more
Jan 12th, 2022
by John Donovan.
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Shell’s attempt to kill damaging US litigation involving senior managers in Shell Corporate Security, including Spymaster James W.D. Hall
By John Donovan
I have provided links (1) (2) to the latest legal submissions (including a motion to dismiss) made by Shell in defence of a discrimination claim by Mr Walied Shater.
He is the third senior member of Shell Corporate Security who has sued Shell Oil Company alleging discrimination by the head of Shell Corporate Security, Mr James W.D. Hall. read more
Mr Hall has faced a succession of accusers, starting with the Security Manager for Shell Oil Company, Crockett Oaks III. Shell settled his claim. Mr Mike Oliveri, another guy with a senior military/security affairs background also sued Shell on related allegations involving Mr Hall. Mr Oliveri is a decorated war veteran, a Colonel in the U.S. Army Reserve. Mr Hall’s current accuser is Mr Walied Shater a former US Secret Service agent. read more
Jan 7th, 2022
by John Donovan.
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By John Donovan
Printed below in italics is the content of an email sent earlier today to the Australian National Offshore Petroleum and Environmental Management Authority (NOPSEMA) by Bill Campbell, a retired senior Shell HSE expert and long-term Shell shareholder. Bill led Health, Safety and Environmental Audits for Shell worldwide. His credentials to comment on such specialist issues are impeccable.
The worst I’ve ever seen. Wifi drops and won’t reconnect for up to an hour (so far) no matter what I do, you have to stand next to the router for a strong connection, calls made with wifi drop randomly and either don’t reconnect or reconnect and are then patchy and bad quality and you can’t use it for games or calls if another person in the house is doing the same. Absolutely terrible company and I’d advise anyone who’s thinking about getting with them to look literally anywhere else.read more
Jan 7th, 2022
by John Donovan.
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07 Jan 2022
The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.
“DO NOT switch to Shell Energy under any circumstances.They miss-sell their products and service; they clearly don’t honour the deals that they sell.They are woefully incompetent, not friendly, not helpful, certainly not professional.”
Utterly incompetent worse than Green energy who went bust, now lumbered with this useless company who dont have a clue, and refuse to give readings information against the regulators code of buisness.read more
Jan 6th, 2022
by John Donovan.
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RIGZONE
Shell Taps Out As Amazon Warrior Sails Away From South Africa
by Bojan Lepic: Rigzone Staff: Thursday, January 06, 2022
Shell has terminated the contract for the Amazon Warrior survey vessel emphasizing the court victory of local activists over the oil major’s seismic plans along South Africa’s Wild Coast.
The owner of the vessel, Shearwater Geo, said in October 2021 that it had won a major 3D seismic exploration project in South Africa. Under the deal, the seismic firm was supposed to acquire just over 2,300 square miles of data during a four-week project. According to the most recent AIS data, Amazon Warrior is currently on its way to Las Palmas, Spain.read more
Shell has suspended seismic exploration activity off South Africa’s east coast, terminating a contract for the Amazon Warrior survey vessel after a High Court ordered it to pause work after a legal challenge by environmental groups.
“As legal hearings about the survey are not yet completed and the weather window for conducting the work is limited, Shell has decided to terminate the current contract for the survey vessel early, in agreement with the contractor,” a Shell spokesperson told S&P Global Platts Jan. 5.read more
Jan 5th, 2022
by John Donovan.
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By John Donovan
I first heard from a very disgruntled Shell Energy customer, Mr John Wood, in 2019.
John was one of the people who encouraged me to launch the shellenergy.website
Extracts from the file of emails he sent to Shell Energy in 2019 about his particular issues with the company are printed below. They include a long list of repeated apologies he received from Shell.
John was therefore delighted and greatly relieved when his nightmare contractual relationship with Shell Energy came to an end.read more
Power problems on Shell’s giant Prelude gas vessel in December with almost 300 workers on board risked the “catastrophic failure” of parts of the ship’s structure, according to a report by the offshore safety regulator.
While the crew off the WA coast battled in tropical heat without air conditioning or ventilation to restore power, the steel spine of the vessel was cooling towards a point where it could have lost the strength to support the 80,000 tonnes of gas processing equipment on top of the 488 metre-long vessel.read more
Dec 31st, 2021
by John Donovan.
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SHELL ASSETS DIVESTMENT IN THE NIGER DELTA: THE WHOLE TRUTH FROM AN INSIDER’S VIEW
By Zik Gbemre
I am vindicated by the unbiased account expressed by a former Shell General Manager on why the oil major left Delta state.
Until we situate the blame in all honesty and amend our ways, we will remain stagnated as a state and in the south of the Niger Delta at large.
When stakeholders often rationalise where to situate the blame over the Shell Petroleum Development Company (SPDC) unforgettable divestment of its key assets in Delta state which drastically shattered the state’s economy, I tell people not to look too far to find the key actors who forced that situation.
People may blame Shell, but Shell wasn’t the problem. Even if Shell genuinely intended to leave Delta, it never meant to leave the way it did. The greedy, thieving PDP hegemony of government over the state gave much recognition to violent youths above the law-abiding from the greed of James Ibori to the insensitivity of his successor cousin forced the Shell exit.read more
In the 90s and up to 2004 carrying on Audits on Woodside Energy offshore installations on behalf of SIEP I was made aware that Woodside along with other operators held the then Regulator in low regard. They were not enough of them, underfunded and considered not competent and also because of this did not have the authority and respect of the Industry.
A forward looking COO of Woodside had the revolutionary idea of involving Regulators in his Audit process and requested I also discuss my findings etc with them. Now the old Regulatory organisation has been redesigned with more resources, a wider brief, and much more support it appears from state and national government.
Bogus Group has made both a succinct but most meaningful contribution.
If as covered on their blog the operator is considered Not Yet Competent to understand his own operational risks by a rejuvenated, well resourced, self confident, and authoritative Regulator, and that finding seems to be accepted by Shell Australia, then we begin to understand better how the events of 2nd December developed
Bill Campbell.
Bogus Group: When the regulator determines that an operator does not have sufficient understanding of the risks of the Prelude facility power systems, including failure of mechanisms, interdependencies, and recovery, alarm bells should be ringing.
Bogus Group: Following yet another Prelude safety issue, I wonder if ‘mortification’ is in Rob Jager’s’ vocabulary, after his legacy idiotic statements (August’19 blog). Or does he just develop amnesia as he moves through the executive revolving door to his next role, where he can continue to utter Hans Christian Andersen like proclamations.
Gail: As a very concerned South African citizen I wish to point out that Shell is supposed to respect people and have ethics.
You are going against the wishes of many South African citizens with this proposed exploration.
Citizens have stood together and have brought two court cases against Shell, the first one was not successful and we are awaiting the decision on the second case.
We appeal to Shell HO to take notice of our concerns and cease with this exploration.
USA USA USA: I think this site is loosing its purpose. The next batch of Shell reorg has removed most of the people who would be willing to post comments. Shell is just lost - thinking its green when its about 0.5% green...
Eliece Horton: I really like my local Shell Gas Station, they have always been very helpful, so I am sad that we can no longer go there.
Our family will be BOYCOTTING SHELL in the USA to STOP Seismic Testing on the South African Coast to protect Marine Life.
The oil will not go anywhere. Leave it there until Britain has a generation of inhabitants that appreciate it. Meanwhile the present numpty generation can cope with windmill energy and 51'N solar.
David Tallboys
Fortunately the Japanese have seen sense and are encouraging new oil and gas projects:
Government officials have been quietly urging trading houses, refiners and utilities to slow down their move away from fossil fuels, and even encouraging new investments in oil-and-gas projects.
Robin Beckett
Shell won't care too much, they have exploration and new developments going on worldwide, as do the other big oil and gas companies. Gas/petrol was $2.76 a gallon in Texas yesterday, that's 15c down on earlier in the week.
colin whyte
Am I missing something here? Wasn't Scotland's financial state based on oil/gas receipts during their last independence referendum? I'm to suspect that Krankie now realises independence is a no go so is doing her utmost to trash the Nation. Nice to be able to turn down a thousand jobs as well.
R Morley
Unless we have zero requirement for oil and gas we have two options:
1) Exploit UK national resources and extract it ourselves
2) Pay another country and import it.
It is astonishing/depressing that UK Plc is having its energy policy dictated by a group of juvenile eco extremists.
Stuart Robertson
Few of these green eco nuts were alive or old enough to remember when in the early 1970’s when OPEC put our economy into a tailspin and we started to explore for our own resources. Now thanks to meaningless virtue signally we are about to become even more dependent on foreign powers to keep us warm and our way of life alive. I say meaningless because industry is already working towards transition from fossil fuels but it can’t happen by tomorrow afternoon and meanwhile our friends in Russia and Mid East will be rubbing their hands in glee at our naivety.
Len RMaC
Green activism is a cancer that will erode this country’s competitiveness and our standards of living. Somehow, it needs cutting out before it’s damage has gone too far.
graeme scott
We don’t develop national resources, we don’t develop our infrastructure to cope , we import resources from Qatar and yet we have shale gas in North Yorkshire that will meet our needs for 50 years
John Condon
The ecowarriors use ICE cars possibly Diesel. They probably have gas central heating and ovens. It’s OK according to them to import coal, oil and gas to power these - but we must stop producing fossil fuels ourselves?!?!?! They seem oblivious to the additional transportation costs associated with importation.. They seem oblivious to the strategic risk of trusting Putin and OPEC to maintain supplies and prices. They have essentially put the cart before the horse. FIRST STOP IMPORTS and when coal, oil and gas are no longer needed for fuel and raw materials such as plastic THEN STOP INDIGENOUS SUPPLIES. This is so obvious how come they can’t see it?!?!?!
Clitherow Kid
It will go ahead but with lower public profile investors. Recent projects have seen a slew of equity partners with unrecognised names. The wider picture though is the message it sends to the highly skilled and well paid UK workers in the sector. They represent the jobs that we need to retain, and could be deployed in the urgently needed new nuclear plant developments. Instead it looks like a lot will be relocating to the middle east to be replaced here with what? More Deliveroo cyclists?.
Ogden Nash
Could somebody at the DT please commission a simple piece of research and write an article to show the requirements for electricity should the Government plans come into being - namely that all cars and all domestic heating is converted over to electric. So something like ..... No' of cars is the UK x average mileage x no' of KWh per mile = total KWh required for transport. ( you could even make it optimistic and assume everyone converts to a Nissan Leaf - no more Chelsea Tractors ) Then a similar calculation for homes ... No' of homes x average KWh used per year = Total KWh.
Add these together and divide by one of the outputs of a major Nuclear rector, This will show how many more reactors we would need to supply these crazy ideas.
Oil giant has pulled out of the Cambo field amid lack of support from UK and Scottish governments: Small selection of comments from this Telegraph article
Kathryn Jones
Let me correct that headline for you."victory for Nicola Sturgeon, Saudi Arabia and Russia as Shell walks away..." Fixed it for you.
J Thomas
Oh no! We are going to have to send more charity payments to Scotland under the Barnett formula! Additionally, if no one drills for gas and oil two things will happen. Many of us will freeze to death and the price of oil and gas will zoom upwards to include what I call G.T.T. The Greta Thunberg Tax!
Kelland Hutchence
Well done Shell! At least the oil and gas will still be there to be exploited when all this fake climate crisis is revealed for what it really is.
Ian Mclaren
If that's a victory? I'd hate to see what one of her defeats looks like.
Dale Carmichael
I think we going to massively regret this.
The eco loons don't care about the decent people this decision will effect.
James Hammett
These people are ridiculous. We are still going to use oil and all its by-products. This makes no positive difference to the country's carbon output, it just means a little more of it will be from burning oil from other countries' oil fields when we could have been drilling our own.
Scot Way
In 2014 gas and oil were the bedrock of an independent Scotland's financial future. Her new stance is mere posturing and destructive towards future jobs and industry. Wind power ain't gonna cut it. She's like rudderless ship being tossed about at sea during a storm.
Echo Fish
Reply to Scot Way - view message
Especially if the plan is to sell the energy to the "hated" English. She may well find England finds other independent energy sources.
Steve Graham
It seems that the Scottish economy or jobs dont matter any more to Sturgeon's SNP. While the UK push for a Zero Carbon economy, China are burning everything they can find the push their economy forwards. Mini countries like Scotland need to stop virtue signaling their Green smugness and realise their input is so minute that they are irrelevant in the grand scheme of things.
Andrew Pierce
Your headline describes this as "a victory"! How the hell can this be described as a victory? Anything which reduces our own self-sufficiency, and leaves us more reliant on importing a vital resource from countries who's leaders seek to destroy us can only be described as a monumental own-goal!
Jiminy Cricket
Sturgeon only ‘opposed’ Cambo on the 16th November 2021. Before that she sat on the fence and blamed Boris. Then during Cop26 she realised her mistake and opposed it. Boris is the winner here - he knew that this would be an ‘own goal’ for Sturgeon and the SNP, now in league with the Scottish Green Party who also oppose the Scottish fishing industry. 10000 jobs lost to Scotland and much more. Environmental issues marooned in the in-tray for the Scottish Government- while power cables are still not fixed and people in Scotland are freezing. If that’s a win for Sturgeon I’d like to see her Financial Plan for her Independence Referendum.
If this had been the other way around, this article would have featured prominently in the main news page, rather than under the “Business” section. This is why people question the BBC’s impartiality..
(P.S. I voted remain)
No2EU: 10:54 15 Nov
to rl"
If this had been the other way around, this article would have featured prominently in the main news page, rather than under the “Business” section.This is why people question the BBC’s impartiality..(P.S. I voted remain)
"
No2EU replied: And Brexit would be blamed.
Smile dont shout: 10:57 15 Nov
Can't imagine what prompted this move:
"Earlier this year, a court in the Netherlands ruled that by 2030 Shell must cut its CO2 emissions by 45% compared to 2019 levels.” This only applies to the Netherlands
greenbird10 11:01 15 Nov
to Smile dont shout
"
Can't imagine what prompted this move:"Earlier this year, a court in the Netherlands ruled that by 2030 Shell must cut its CO2 emissions by 45% compared to 2019 levels."This only applies to the Netherlands
"
greenbird10 replied:
Think that's all the article needed to say to explain the move.
U17881151: 10:48 15 Nov
The truth is corporations are concerned about EU bureaucratic interference.
We saw with AstraZenica that the EU will block trade if they believe it gives them an advantage.
Google and other tech companies are increasingly being fined billions to fund EU wages and pensions.
The EU is a bit anti business.
It would be better to just focus on trade and creating friendly partnerships.
Arcangel: 10:56 15 Nov
to U17881151
"
The truth is corporations are concerned about EU bureaucratic interference. We saw with AstraZenica that the EU will block trade if they believe it gives them an advantage. Google and other tech companies are increasingly being fined billions to fund EU wages and pensions. The EU is a bit anti business. It would be better to just focus on trade and creating friendly partnerships.
"
Arcangel replied:
Agreed, but tbh I would rather we were stricter on companies like Shell given they are responsible for a large amount of the worlds pollution
Insider: Joe Lycett should talk to his friend Jimmy Carr about Shell. Jimmy worked in Shell marketing dept during the 1990s at Shell Mex House in the Strand.
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
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See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
Shell broadband is the worst company I have ever dealt with…
15 Jan 2022
The Business Standard
REUTERS
12 Jan 2022
Shell gripe website sucked into US litigation between warring Shell global security spymasters
07 Jan 2022
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EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
